Electricity bill glossary
A Pakistani electricity bill fits perhaps thirty distinct concepts onto one sheet of paper, most of them abbreviated. This is the reference for all of them — 44 terms, each with where it appears on the page, what it should say, and what to do when it does not.
If you are holding a bill right now, the fastest route is units consumed for the arithmetic and tariff code for the rates being applied to it. To open the bill itself, use the reference number lookup.
Parts of the bill
- Reference number — Top-left block of every PITC bill, directly under the company name, usually in the largest monospaced type on the page.
- Billing month — Printed as a month-and-year pair near the reference number, and repeated in the twelve-month consumption history at the foot of the bill.
- Due date — Bottom-right of the bill, immediately above the two boxed amounts — 'payable within due date' and 'payable after due date'.
- Units consumed — In the reading block, to the right of the present and previous readings, and again as the multiplier in the tariff calculation below it.
- Arrears — In the charges column, usually the line directly above 'current bill' and below the tariff breakdown.
- Detection bill — As a separate charge line, often abbreviated to 'DETECTION' or 'DET BILL', with a period covering several past months.
- Average bill — Marked next to the reading — commonly 'A', 'AVG' or 'ASSESSED' — where a normal bill would show a status code for a taken reading.
Charges, taxes and surcharges
- Late payment surcharge (LPS) — Implicit in the 'payable after due date' box; explicit as an LPS line on the following bill if the previous cycle was paid late.
- Fuel price adjustment (FPA) — A per-unit rate line in the charges column, typically labelled FPA or F.P.A., multiplied by the month's units.
- Quarterly tariff adjustment (QTA) — A separate per-unit line, often adjacent to FPA and labelled QTA or 'Qtrly Tariff Adj'.
- Tariff rationalization surcharge (TRS) — A per-unit line, usually printed as TRS or 'T.R Surcharge'.
- Electricity duty (ED) — A short line in the taxes block, generally printed as ED or E. Duty.
- General sales tax on electricity (GST) — In the taxes block, normally the largest of the tax lines.
- Income tax on electricity bills — In the taxes block, often labelled 'I. Tax' or with a section reference such as 235.
- PTV licence fee — A small fixed line in the charges block, usually printed as TV Fee.
- Meter rent — A small fixed line in the charges block, printed as Meter Rent or M. Rent.
- Fixed charges — In the charges block for commercial, industrial and some three-phase domestic connections; frequently absent from small single-phase domestic bills.
- Neelum–Jhelum surcharge — A small per-unit line in the surcharges group where it currently applies.
- Financing cost surcharge — A per-unit line among the surcharges, where applicable to your category.
Tariff and consumer status
- Tariff code — In the account header block alongside the connected load and the meter number, usually abbreviated to two or three characters.
- Slab rate — The rate table printed on the reverse or lower half of the bill, and implicitly in the energy charge calculation on the front.
- Protected consumer — As a marker beside the tariff code in the account header — the suffix on A-1 differs between the two statuses.
- Lifeline consumer — In the tariff code and in the absence of certain tax lines — a lifeline bill is visibly shorter than an ordinary one.
- Time-of-use tariff (TOU) — On a TOU bill the reading block shows two sets of readings and the charges block shows two energy lines, peak and off-peak.
- Peak hours — Printed on TOU bills beside the peak reading, and published in DISCO tariff notifications.
Meters and readings
- Meter reading — The reading block on the front of the bill, showing previous reading, present reading, reading date and a status code.
- Multiplying factor (MF) — In the reading block, printed as MF or M.F., usually as a whole number.
- Smart meter (AMI) — On the meter itself — a communications module and often a display cycling through interval data — and on the bill as consistently non-estimated readings.
Load, power and electrical units
- Maximum demand indicator (MDI) — On commercial and industrial bills as an MDI figure in kW or kVA, with its own charge line.
- Power factor — As a decimal figure on demand-metered bills, with a penalty line where it falls below the threshold.
- Kilowatt-hour (kWh) — As 'units' on the bill; as kWh on the meter display and on appliance labels.
- kVA versus kW — On sanctioned load records, generator and UPS nameplates, and demand charges on industrial bills.
- Connected load — In the account header block, usually in kW beside the tariff code.
- Sanctioned load — In the account header on commercial and industrial bills, and on the original connection agreement for domestic accounts.
- Load factor — Not printed on the bill — it is calculated from units consumed and the recorded maximum demand.
Solar and net metering
- Net metering — On a net-metered bill as separate import and export figures, with the netted position carried forward.
- Bidirectional meter — At the service entrance on a net-metered premises, and reflected on the bill as separate import and export readings.
Who does what
- DISCO (Distribution company) — The company name and logo at the top of every bill.
- NEPRA (National Electric Power Regulatory Authority) — Referenced in the tariff notification your bill is calculated under, and in the complaint escalation notice printed on many bills.
- PITC (Power Information Technology Company) — In the URL of the official duplicate bill, and in the footer of PITC-generated bill PDFs.
- WAPDA (Water and Power Development Authority) — Nowhere on a modern bill — which is precisely the source of the confusion.
- Feeder — Encoded in the middle digits of your reference number, and named in DISCO outage and load management notices.
- Sub-divisional office (SDO) — Named on the bill as the office your account belongs to, often with a contact number.
- Electric Inspector — Rarely on the bill — the route is set out in the Electricity Act and NEPRA's consumer service manual rather than on the statement.
Questions about bill terminology
Which lines on a Pakistani electricity bill are taxes rather than electricity charges?
General sales tax, electricity duty, advance income tax and the PTV licence fee are taxes and levies. FPA, the quarterly tariff adjustment, TRS, the Neelum–Jhelum surcharge and the financing cost surcharge are pass-through charges set by notification. Only the energy charge itself pays for the units you used.
What is the difference between the reference number and the meter number?
The reference number identifies your billing account and is what a bill lookup needs. The meter number identifies the physical device on your wall and is stamped on it by the manufacturer. Replacing a meter changes the meter number but usually not the reference number.
Which charges on my bill can my local DISCO office actually change?
A sub-divisional office can correct a meter reading, reverse a late payment surcharge applied despite timely payment, change a wrong tariff category and sanction an instalment plan. It cannot alter FPA, slab rates, sales tax or the television fee, all of which are set centrally by notification.
Are these definitions specific to one distribution company?
No. All eleven PITC distribution companies bill on a common platform and a common NEPRA tariff structure, so the terminology is identical whether your bill says MEPCO, LESCO, IESCO or QESCO. Only rates and office contacts differ.
Where to go next
- Tariff hub — the arguments behind the rates, rather than the definitions.
- Billing help centre — what to do when a line on the bill is wrong.
- Appliance consumption — where the units on your bill actually went.
- Calculators — convert units, estimate bills, size a load.